RJMCMiami, FL
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Services

Custom software and AI developmentInternal tools, integrations, document AI, assistants and agents. AI consultingA free meeting first. A written roadmap when you want the architecture.

By industry

Healthcare and dental officesScheduling, intake, reminders and billing follow-up. Accounting and bookkeeping firmsClient onboarding, document collection and month-end reporting. Construction and engineeringBids, RFIs, subcontractor compliance and project reporting. Real estate and property managementLeads, showings, tenant requests and owner reporting. Retail and e-commerceInventory, orders, customer service and marketplace settlements. Logistics and distributionFreight audit, delivery tracking, dispatch and exceptions. Restaurants and hospitalityReservations, the phone, suppliers and reviews. ManufacturingPurchasing, quality records and production reporting.

By function

FinanceClose, reporting, payables and cash, on a calendar. Operations and supply chainOrders, vendor documents and exceptions, in one view. Sales and marketingQuotes, commissions and a CRM that stays current. Customer serviceRouting, grounded answers and status. People and HROnboarding, the handbook and routine requests. Information technologyIntegrations, internal tools and control that stays with you. Owners and executivesReporting, quoting and answers, without a data team.
Free tool Is your process worth automating?

Five questions and a scored first read. If the honest answer is no, it says so. Your answers never leave your browser.

Software and AI studio

Software and AI that replace manual work.

RJMC designs internal tools, integrations and AI systems around the way your team already works, and hands them over documented and owned. Every engagement begins with a free diagnostic.

What we do
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Start here

Straight answers before the first meeting.

What we build, how an engagement runs, where your data goes, and a tool that tells you whether a process is worth automating at all.

How we work

Diagnose, scope, build, hand off, operate

Five steps with a defined result at each, and a working version on your real files early.

The five steps
Where we work

Miami, serving Latin America and the United States

Over video, in Spanish or in English, in your time zone.

How we work with you
Services

Software, AI systems and AI consulting

Defined in writing, built on your own files and delivered to one exacting standard.

What we do
Tool

Is your process worth automating?

Five questions and a scored first read. If the honest answer is no, it says so.

Policy

How your data is handled

Written for anyone who answers to an auditor, a board or a regulator.

Read the practices

Choose a time. Bring the process that weighs most on your team.

What we do

Two practices. One standard of work.

A single engagement may draw on both. Each is held to one standard: scoped in writing, built on your real files, and handed over with documentation your team can use.

Custom software and AI development

Software and AI shaped around the way your team already works, with review steps and a record of every run designed in, and built so your team can run and maintain it.

  • Internal tools, portals and back-office applications
  • Integrations and data pipelines between the systems you run
  • Document AI for invoices, statements, contracts and forms
  • Assistants grounded in your own material, with citations
  • Agents with approval steps and an audit trail
  • AI phone agents that answer inbound calls and book appointments
  • Reporting on schedule, and legacy tools and critical spreadsheets rebuilt and documented

Built on Anthropic’s Claude where it is the right model for the task.

How your data is handled

AI consulting

A clear view of where AI earns its place in your business, and where it does not. In PwC’s 2025 Global AI Jobs Barometer, the industries most exposed to AI grew productivity 27% from 2018 to 2024, against 9% for the least exposed. The diagnostic tells you whether your process is one of them.

  • The free diagnostic: a definitive answer on what to build first
  • A written AI roadmap: the stack, the architecture, what to build first
  • AI enablement: your own Claude workspace, projects and training, with a usage policy
  • Build or buy: what to develop and what to take off the shelf
  • A roadmap that is yours to act on, with us or with anyone else
Book a meeting
Where you stand

Wherever you are on the AI curve.

Four stages we hear in the first meeting. Choose a stage to see what we hear, what we build and what changes.

The AI curve

What we hear in the first meeting

1. Manual

What we hear
“The work gets done by hand, in spreadsheets and inboxes, and it depends on two people.”
What we build
A diagnostic that maps the process as it actually runs, exceptions included, and names what to change first.
What changes
A written verdict, an order of work, and a first build scoped before anyone commits.
How we work

Five steps.

A fixed sequence with a defined result at every stage, so you know precisely what you will receive, and when, before you commit to anything.

  1. Diagnose

    We sit with the people who do the work and map the process as it actually runs, exceptions included. You receive an unambiguous answer: build, automate, buy off the shelf, or leave it alone.

  2. Scope

    Deliverables, acceptance criteria, controls and timeline, set down in writing, including what is deliberately left out.

  3. Build

    A working version on your real files early, typically inside the first week for a single process, then refined against your edge cases until it withstands the month you actually have.

  4. Hand off

    Documentation and walkthroughs on real cases, as set out in the scope, so your team can run the system and amend the rules themselves.

  5. Operate

    Optional. A standing monthly arrangement for monitoring, rule changes and model upgrades, proposed at handoff and never required.

Data and controls

How your data is handled.

Written for anyone who answers to an auditor, a board or a regulator. Part of every build by design, and the scope document states how each applies to yours.

  • Only the systems in the scope

    Your data goes only to the systems and providers the scope names. We give you written notice before adding one, and you can object.

  • No training on your data

    Language models are accessed through commercial API terms that exclude training on client data, with the provider named in the scope.

  • Sensitive data stays with you

    It remains in your environment unless you approve otherwise in writing.

  • Every run is logged

    Each run records what came in, what the system decided and why, so any result can be traced and reviewed.

  • The system prepares, a person approves

    Anything that writes to a ledger or a CRM, or sends a message, waits for a person to approve it unless you approve a narrow exception in writing. The system never releases a payment or changes bank details.

  • Runs on accounts you control

    The credentials are yours and nothing we control can switch a system off. Before anything is installed, IT receives a written description of what runs where and what access it needs.

Read the data and security answers

Questions

What people ask before the first meeting.

Read the full FAQ

What happens in the free diagnostic?

A 20-minute meeting about the process or processes you want to change, or a product idea: who does the work, how often, what it produces and where it breaks. It ends with one of three answers, in writing the next business day: worth building, worth a closer look first, or not yet.

How long does a build take?

A single process with clear rules typically has a working version on your real files within the first week and is handed over in two to three weeks. Work that touches an ERP or CRM typically runs four to six weeks. The scope sets the timeline before you sign, tied to the dates files and access arrive.

Where does our data go?

Only to the systems and providers named in the scope. Where a language model is used, it is accessed through a commercial API whose terms exclude training on your data, and the scope names the provider. Sensitive data stays in your environment unless you approve otherwise in writing.

Who owns the system when it is done?

You do, upon acceptance. The code, configuration and documentation written for you are yours, any reusable tooling we bring is licensed to you permanently for use in your system, and nothing we control can switch it off.

What do we have to provide?

Sample files, the real ones, not cleaned up. Access to the person who does the process today for two or three short sessions. A decision maker who can approve the scope. Nothing more.

Who will actually do the work?

The RJMC team, led by the founder, Reynel Miralles. The people who run your diagnostic and write your scope are the ones who build the system and lead the handoff.