Stock where it sells. Orders without the manual work. Customers answered.
Retail is decided by small judgments made thousands of times, what to reorder, which order needs attention, how to answer a customer. We build the systems that watch stock and reorder points per product, reconcile marketplace settlements into your books, answer the common customer questions from your own information, and give the owner one view of the day before it begins.
What retail and e-commerce businesses ask first.
Can it tell us what to reorder?
It watches sales velocity, stock on hand and supplier lead times per product, flags what will run out before the next delivery, and proposes an order a person approves. The rules are yours, they are written down, and they can account for the seasonality and the promotions you plan.
What about marketplace settlements and fees?
Settlement reports from marketplaces and payment processors are read, fees, refunds and reserves separated, and the entries prepared in the format your accounting software imports, so the books reconcile to the bank without a spreadsheet.
Can it answer customers?
Order status, returns, sizing, hours and policies, from your own information, by chat, email or phone. Anything outside the rules reaches a person with the conversation attached, and nothing is promised to a customer that your policy does not allow.
Does it work with our point of sale and online store?
It works beside them, reading their exports and connections, so your team keeps the tools they know and the catalog stays where it lives.
Can it help with product content?
Within your approval. Descriptions, attributes and translations drafted from your product data and your brand guidelines, and images checked for the attributes a listing requires, all queued for a person to approve before publication.
What we build for retail and e-commerce businesses.
The work retail and e-commerce businesses bring to us most often, each piece built on your real files, tested against your acceptance criteria, and handed over documented and owned.
Reorder points that watch themselves
Sales velocity, stock and lead times per product, with a proposed order for a person to approve.
Settlements into the books
Marketplace and payment reports read, fees and refunds separated, entries prepared for import and reconciled to the bank.
Customers answered
The common questions answered from your own information across chat, email and phone, the rest handed to a person.
The daily view
Sales, stock, orders and returns from every channel on one page every morning.
One meeting. A clear next step.
A free 20-minute meeting to scope what you want to build, see what is possible and map where it could go. You receive one of three answers in writing the next business day. Worth building, worth a closer look first, or not yet. In a 2025 field experiment with 776 professionals at Procter and Gamble, published in Organization Science, one person working with AI matched the quality of a two-person team working without it. The meeting finds out where that applies to you.